How do I keep my number when switching from Vodafone?
If you are unable to use text-to-switch because you have more than one number on your account or an extra piece of kit (eg. a tablet or Apple watch) on a pay-as-you-go, you may need to log onto your online account or call your provider. Wherever possible, we advise using text-to-switch, or requesting your code online, to help safeguard against robust retention techniques.
Vodafone
- Text: text PAC to 65075*
- Website: Access your online account here or on the My Vodafone app and navigate to Account settings > Mobile switching to request your PAC.
- Webchat: Speak to an adviser via the web chat function on the Vodafone website.
- Phone: Call 191 from your Vodafone mobile (or 03333 040 191 from other UK landlines or mobiles) and request your PAC code.