All articles
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Are you expanding to countries other than the UK any time soon?
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Bill analysis for Three is disabled
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Billmonitor recommended me a deal that was more than what I’m paying now – how can that be the right contract for me?
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Billmonitor recommended me a new contract but won’t it cost me money to leave my current contract?
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Billmonitor said it can’t analyse my bills as my operator requires more info – why can’t you analyse my bills?
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Billmonitor says that my account is PAYG – but it’s not. Why does this happen?
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Billmonitor told me I could save but if you include my gift/cashback/insurance that I received at point of sale, then actually I’ve got the best deal – why does Nillmonitor get this wrong?
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Can I choose which months Billmonitor analyses or remove an anomalous month (eg. due to holiday/roaming/unusual activity etc.)?
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Can I keep my discount when switching tariffs?
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Can I manually change the usage data Billmonitor has analysed?
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Do you include business account analysis or recommend business tariffs?
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Does Billmonitor take account of my mobile phone insurance and can I keep my insurance when changing contracts?
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How am I protected against mid-contract price rises?
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How do I check the network coverage of a network within my area?
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How do I find out about a provider's level of customer service and related information?
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How do I keep my number when I switch?
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How do I keep my number when leaving EE?
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How do I keep my number when leaving O2?
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How do I keep my number when leaving Three?
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How do I keep my number when switching from Virgin Mobile?
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How do I keep my number when switching from Vodafone?
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How do I keep my number when switching to O2/EE/Three/Virgin/Vodafone
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How do I keep my number when switching to the same provider (Three to Three)
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How do I leave my current contract right now, before it expires?
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How do I remove my personal details, such as my password for online billing, from Billmonitor?
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How does Billmonitor account for cashback and discounts?
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How does Billmonitor make money?
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I love what billmonitor are doing! Can you do the same for utilities, broadband, gas etc?
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I'm concerned about buying a handset online. What if I don't like it when it arrives?
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I've changed networks: how do I change my details?
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When can I switch networks?
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When will you include PAYG plans in your recommendations?
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When will you include Tesco Mobile/Virgin Mobile/other networks in your bill analysis?
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Why do you analyse 3 months of my usage? Wouldn't a full year be better?
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Why does Billmonitor think my account has been closed?
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Why haven’t I received an e-mail yet?