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  1. Are you expanding to countries other than the UK any time soon?

  2. Bill analysis for Three is disabled

  3. Billmonitor recommended me a deal that was more than what I’m paying now – how can that be the right contract for me?

  4. Billmonitor recommended me a new contract but won’t it cost me money to leave my current contract?

  5. Billmonitor said it can’t analyse my bills as my operator requires more info – why can’t you analyse my bills?

  6. Billmonitor says that my account is PAYG – but it’s not. Why does this happen?

  7. Billmonitor told me I could save but if you include my gift/cashback/insurance that I received at point of sale, then actually I’ve got the best deal – why does Nillmonitor get this wrong?

  8. Can I choose which months Billmonitor analyses or remove an anomalous month (eg. due to holiday/roaming/unusual activity etc.)?

  9. Can I keep my discount when switching tariffs?

  10. Can I manually change the usage data Billmonitor has analysed?

  11. Do you include business account analysis or recommend business tariffs?

  12. Does Billmonitor take account of my mobile phone insurance and can I keep my insurance when changing contracts?

  13. How am I protected against mid-contract price rises?

  14. How do I check the network coverage of a network within my area?

  15. How do I find out about a provider's level of customer service and related information?

  16. How do I keep my number when I switch?

  17. How do I keep my number when leaving EE?

  18. How do I keep my number when leaving O2?

  19. How do I keep my number when leaving Three?

  20. How do I keep my number when switching from Virgin Mobile?

  21. How do I keep my number when switching from Vodafone?

  22. How do I keep my number when switching to O2/EE/Three/Virgin/Vodafone

  23. How do I keep my number when switching to the same provider (Three to Three)

  24. How do I leave my current contract right now, before it expires?

  25. How do I remove my personal details, such as my password for online billing, from Billmonitor?

  26. How does Billmonitor account for cashback and discounts?

  27. How does Billmonitor make money?

  28. I love what billmonitor are doing! Can you do the same for utilities, broadband, gas etc?

  29. I'm concerned about buying a handset online. What if I don't like it when it arrives?

  30. I've changed networks: how do I change my details?

  31. When can I switch networks?

  32. When will you include PAYG plans in your recommendations?

  33. When will you include Tesco Mobile/Virgin Mobile/other networks in your bill analysis?

  34. Why do you analyse 3 months of my usage? Wouldn't a full year be better?

  35. Why does Billmonitor think my account has been closed?

  36. Why haven’t I received an e-mail yet?

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