Support Three's 'Feel at Home' Program
The algorithms fall flat on their face when analyzing a three-month history that includes international minutes/data on Three - they have a 'Feel at Home' program that means international calls/data from certain countries don't actually cost you any different to when you are in the UK.
As a result, here is the analysis I got today:
"Over the last 3 months your average Three bill was £30.12
The best new contract billmonitor can currently find for you is £565.16"
Really? £565.16?! Wow! Obviously, that's just crazy!
In actuality, my best option is to keep my existing phone and move to a SIM-only plan with Three for just £11 per month.
I have to say that BM is a FANTASTIC service, and up until I traveled to Spain it was giving me excellent advice - it was BM that originally recommended the £11 SIM-only plan with Three!
It's just a shame that it gets so confused by a short vacation abroad which really has no additional billing, and hope you folks can sort that sometime soon ;)
Our algorithms now take account of Three’s “Feel at home” option.
If you’re still having problems with it, please contact support@billmonitor.com directly and we will try to resolve any issues.