More accurate billing
My usage varies considerably, which causes problems for your model. I have averaged £5pcm in extra charges as I have broken through my minutes three times in the last year. (upto 145 minutes extra). Basing your recommended contract on average usage results in a poor recommendation as I am better off upgrading to a contract with higher minutes.
Hi,
Our analyses aren’t based on average usage.
Average usage are displayed for you to get an idea.
Our billing engine is picking up plans that statistically reduce as much as possible overcosts.
But it may sometimes be cheaper to pay some usage out-of-allowance and buy a lower plan.
If you think that the suggested deals aren’t correct and won’t match your usage, please create a ticket, and I’ll take a look at your analysis.
Best regards,
—
Pascal