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Andy Thornton

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  1. Let me remove weird periods from my assessment

    86 votes
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    9 comments  ·  billmonitor  ·  Admin →
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    under review  ·  Nick Wright responded

    This continues to be an issue that people find disappointing. We’re aware it’s a shortcoming in the current service and are working on how to improve it. As this is a fundamental change to how billmonitor works, we’re still considering the best way to implement this. Can’t give an ETA right now but it’s on our must-have list!

    Andy Thornton supported this idea  · 
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    Andy Thornton commented  · 

    I have been to Europe twice this year and have Vodafone Euro Traveller. I don't use my phone everyday whilst away but when I do I know I can use the calls, text and data which is part of my inclusive contract for a daily fee of £3 inc VAT (foreign use does not form a large part of choosing my tariff). Vodafone bills this by making making a charge to either a call, text or data for £2.5 (exc VAT). Whether it is easier to remove weird periods from the assessment, separate out foreign use or remove these individual charges it would be great. I think Billmonitor is a great tool but unfortunately this year my last foreign trip falls into the 3 month calculation window so the bill evaulation will be of no help this year.

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